Terms of Use

The Services are used by players, parents/guardians of junior players, coaches, training academies, umpires and officials, tournament organizers, and spectators.

• Tovio’s Services are currently in a limited beta with a small, invited audience. If you are under the age of 18, a parent or legal guardian must confirm consent with us (team@tovio.co) before your account is used to process match, performance, or profile data. See our Parent & Guardian Consent page.
• Academies and organizers participating in the beta agree to help facilitate this consent confirmation for any minor players they register.
• You must provide accurate, current information when creating an account and keep it up to date.

Tovio provides tournament technology tools including but not limited to: draws and scheduling, live scoring, court-side digital scoreboards, an umpire app, a parent app, match analysis, and player performance journals. Features available to you depend on your role (player, parent, coach, umpire, organizer, spectator) and your academy/tournament affiliation.

We may add, modify, or discontinue features at any time. We do not guarantee uninterrupted or error-free operation of the Services.

You agree to:

• Use the Services only for lawful purposes related to organizing, officiating, playing in, coaching for, or following racquet sports tournaments and training
• Provide accurate match, score, and player data, and not knowingly submit false results or statistics
• Keep your account credentials confidential and notify us promptly of any unauthorized access
• Respect the privacy and rights of other users, including junior players

You agree not to:

• Use the Services to harass, defame, or harm any player, official, or other user
• Attempt to access accounts, data, or systems you are not authorized to access
• Interfere with, disrupt, or reverse-engineer the platform or its underlying technology
• Use automated means (bots, scrapers) to extract data from the Services without our written permission
• Upload content that is unlawful, infringing, or violates the rights of others

Scores, draws, results, and performance analytics generated through Tovio during sanctioned tournaments or academy training programs may be visible to relevant parties (e.g., coaches, tournament organizers, other participants, spectators) as inherent to competitive play. See our Privacy Policy for details on how this data is collected, used, and shared — including our use of platform data to train and improve our analytics and AI-based features.

Academies and coaches using Tovio to manage junior player data are responsible for ensuring they have appropriate parental/guardian consent before entering a minor’s data into the platform.

By using the Services, you acknowledge that Tovio may use data generated on the platform (including match statistics, scoring data, and usage patterns) to train, test, and improve its analytics models and AI/machine-learning features, in accordance with our Privacy Policy. Where feasible, such data is aggregated or de-identified.

The Tovio name, logo, platform design, software, and all related content (excluding user-submitted content) are the property of Tovio Sports Technology Pvt. Ltd. and are protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works from the Services without our prior written consent.

You retain ownership of content you submit (e.g., journal entries, profile information), but grant Tovio a limited, non-exclusive license to use, store, and display that content as necessary to operate the Services, including to train and improve our models as described in Section 5.

The Services may integrate with or rely on third-party providers (e.g., payment processing, cloud hosting, analytics). Your use of any third-party service linked through Tovio is subject to that provider’s own terms, and we are not responsible for their acts or omissions.

Certain features (e.g., tournament entry, premium analytics, merchandise) may require payment. All fees are disclosed prior to purchase and processed through our designated payment processor. Fees are non-refundable except as required by law or as otherwise stated at the time of purchase.

The Services are provided “as is” and “as available,” without warranties of any kind, express or implied, including accuracy, completeness, or fitness for a particular purpose. Tovio does not guarantee that live scoring, statistics, or match data will be error-free or uninterrupted, and is not responsible for decisions made (e.g., official rulings, seeding) based on data provided through the platform.

To the maximum extent permitted by law, Tovio Sports Technology Pvt. Ltd. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of, or inability to use, the Services. Our total liability for any claim relating to the Services shall not exceed the amount you paid us, if any, in the twelve (12) months preceding the claim.

We may suspend or terminate your access to the Services if you violate these Terms, engage in conduct harmful to other users, or for any reason with reasonable notice. You may stop using the Services and request account deletion at any time by contacting us (see Section 14).

These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of the Services shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra, India, unless otherwise required by applicable law.

We may update these Terms from time to time. Material changes will be notified through the app or via email, and the “Last updated” date above will reflect the most recent revision. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

For questions about these Terms, contact us at: